Privacy Policy

Welcome to Speaq ("we", "our", or "us"). We run an anonymous voice and text chat platform located at speaq.in. Your privacy is not just a policy to us—it is the foundation of our entire platform. This Privacy Policy details how we handle data and protect your identity.

1. Information We Collect

Because Speaq is built on anonymity, we collect the bare minimum data required to connect you with chat partners:

• Account Information: If you sign in (optional), we collect your email address via Supabase Auth. For guest accounts, we only store an optional temporary nickname.
• Usage Data: We track transient connection parameters (such as connection start/end time, online status) to manage matchmaking queues.
• Billing Data: If you purchase a Premium subscription, payments are processed securely via Stripe. We store your Stripe customer ID and subscription status, but we never see or store your credit card details.
• WebRTC Connection Metadata: When you connect to a voice call, temporary WebRTC signaling data is used to establish the peer-to-peer connection. This data is discarded as soon as the connection is established.
• Analytics & Page Views: We collect anonymous page view counters to understand site traffic. This is aggregate data and is not linked to any personal identifier.

2. How We Use Your Data

We use the minimal data collected solely for the following purposes:

• Providing instant peer-to-peer matchmaking for voice and text chat.
• Managing your premium billing and subscription access.
• Preventing spam, abuse, and terms violations (e.g. rate-limiting free messages via edge client IPs).
• Optimizing our technical server performance and routing.

3. Zero Data Sharing Policy

We do not sell, rent, trade, or share your personal data with third-party advertisers. Data is only processed by our direct service providers to operate the application:

• Supabase: For secure database hosting and user authentication.
• Stripe: For processing subscription payments.
• Groq API: For running the optional AI Coach feature. We only send the text messages you write directly to the AI Coach during chat sessions, and no auth identifiers are shared.
• Metered: For generating temporary ICE/TURN credentials to connect peer-to-peer voice calls through firewalls.

4. Data Retention

All chat room messages and voice calls are 100% ephemeral. They exist only in active browser memory and are deleted immediately when a session is closed or skipped. No log of your chat transcripts or voice logs is saved in our database.

5. Cookies and Local Storage

We use local storage keys to keep you logged in and preserve your language and tag preferences. These are functional tokens only and are not used to track your behavior on other websites.

6. Your Rights & Deletion

If you have registered an account, you can log out or contact us at any time to request the deletion of your account and all associated billing statuses. Since we do not store chat logs or voice recordings, there is no history to retrieve or delete.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. We encourage you to check this page periodically for updates.

8. Contact Us

If you have any questions or security concerns, please email us at legal@speaq.in.